FAQs
Can I use my account for medical and primary care services?
- Yes. Members can allocate funds for healthcare, medications, or telemedicine appointments. We partner with licensed medical professionals who set their own service fees, billed monthly.
Can I add extra funds to my account?
- Absolutely. Members can add funds anytime to cover medical services or upcoming maintenance expenses.
What if my car repair costs more than I have saved?
- If you expenses exceed your available balance and you have been a member for over 1 year, you will have access to the Wear & Tear Loan program to help you cover unforeseen issues.
Do I have to use a specific mechanic?
- No. You can visit the mechanic of your choice as long as they are a reputable, licensed, bonded and insured automotive service shop.
How does the heath bundle work?
- You will receive an additional medical card to keep things separate. You will be paired with a physician in your area and pay a small monthly fee without the hassle of insurance.
Can I cancel anytime?
- Yes, you can cancel at any time.
Can I use my card for non car issues?
- No. Your card will only work after a Maintenance Request submitted by you is approved and funds are added to your maintenance card.
Is my data secure?
- Yes. We use encrypted servers and Stripe’s verification process to protect your personal and financial information. We do not sell or share your data.